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Helpcare guide

Be gentle with the little ones.

Hand-painted pieces with sculpted details last for years with a little care.

Washing

  • Wash by hand with warm water, mild soap and a soft sponge.
  • Take extra care around sculpted details — frogs, ducks and handles are the most delicate parts.
  • Dry fully before stacking or storing.

Heat

  • Avoid sudden temperature changes, such as pouring boiling water into a cold piece or moving it from the fridge straight to heat.
  • Ask us before using a piece in the microwave, oven or dishwasher.

Matcha bowls and whisk holders

  • Rinse your chawan right after use so matcha doesn’t settle into the glaze.
  • Let your whisk dry on its holder, tines down, so it keeps its shape.

Unsure about a specific piece? Write to hello@memorymud.com — we know every one of them.