Free worldwide shipping on orders over $150 Free shipping over $150 Shop now

Helpshipping

From our kiln to your door.

Every piece is made to order, then sent by express courier from our studio in Vietnam.

  • 3–5 weeksfrom order to your door
  • 5–10 daysexpress to the USA, Canada & EU
  • Free over $150worldwide, after discounts

How long it takes

Please allow about 3–5 weeks from your order for us to make your piece and deliver it to you.

Once it ships, express delivery usually takes:

  • USA, Canada and the EU: 5–10 business days
  • Rest of the world: 10–20 business days

Please add a phone number

We ship with express couriers (DHL or FedEx), and they require the recipient’s phone number. Please add one at checkout — without it we can’t send your parcel.

Shipping cost, duties and taxes

Orders over $150 ship free, anywhere in the world (the total after any discount). Below that, shipping is calculated at checkout based on your address. Depending on your country, import duties or taxes may apply on delivery.

Shipping by country

Ordering from one of these? Each has a short page with its own delivery time, address tips and currency:

Questions

Write to hello@memorymud.com or use our contact page and we will help. Curious what happens before your piece ships? See how it works.